Back in Trial mode ( again )

Consumer Products Public Beta Avast Antivirus Beta
1

And as in Beta2 I am with RC1 back in trailmode again.

My previous Beta2 post : https://forum.avast.com/index.php?topic=166172.msg1184328#msg1184328

If you compare this screenshot with my previous Beta2 post, you will notice it is counting down the days in Trial mode EVEN when I am using my paid subscription !

Greetz, Red.

2

Not happening in the avast free version of avast! 2015 R2 RC1.

I just wonder if this happens if you do a clean install of the Beta/RC builds for a paid version. Presumably because it would allow for trial use for those who used the Pro/AIS/Premier version.

Does your Subscription section show the correct details ?

3

Thnx David, that is worth a try with the next RC2 :slight_smile:

Strange thing is that it doesn’t put me back on Trial immediately after upgrading the Beta/RC, and rebooting, but only after several reboots/days !

Greetz, Red.

4

Yes I also can confirm the same behavior (I also posted the same in Beta Topic) and if I understand David’s suggestion, I also went to Beta/upgrades all via GUI, not bothering with a ‘clean install’.

5

It wasn’t so much a suggestion as trying to find a common cause/issue, update from UI or clean install, etc. So far it seems that both of you having been on beta trials were able to update to a beta trial/RC build from the UI.

The first beta build I did an install over the top subsequent beta update from the UI as was the RC1 build and the free version remains in normal registered mode.

6

Thanks David.
And it’s not like it is a major issue to reinsert License File or Activation Code; just annoying. :wink:
Like Rednose, I will change procedure with next upgrade (Clean Install)

7

Hi,
we probably found out what caused the problem. Now, we’re testing our solution.

Thanks for you reports.
David

8

Thank you, if you can get back to the topic if the fix will be in the next RC refresh or through auto updates.

9

The fix will be in the next RC.

David

10

Thank you.

11

Same behaviour for me AIS 2015 R2 Beta 2 to RC1 brought back to 30-days trial mode. I just did the UI update and I haven’t checked with the clean install (that I will perform when the final R2 will be out!).

No big problems in solving it: just put back the license thru the linked Avast account and everything worked again! ;D

12

Thnx :slight_smile:

Does it matter how to update ?

Greetz, Red.