Background Service and Shields are not starting automatically - different user

Yes I did.
With elevated privileges, and at c:\windows\system32\

I am just looking at the Avastsvc now using dependency walker to see if I can find an easy way for you to use it

Meanwhile could you set wuauserv Service to auto and see if that helps

Reboot after setting it to automatic.

Done, no change sadly.

Hi, any success with the dependency walker? :slight_smile:

Be patient, he’ll be back later today.

Yes, and no it does show all the dependencies and the failures however, it does take a long time to determine where an error lies. As I am showing a few errors related to .net 1.1 on my system but all works well. What I would like to do now is an easier way and to check if there is another driver or service causing the delay

In the search box type Msconfig and select the programme that appears at the top

1.In the System Configuration Utility dialog box, click Selective Startup on the General tab.

https://dl.dropboxusercontent.com/u/73555776/Cleanboot1.JPG

2.Click to clear the Load Startup Items check box.
NoteThe Use Original Boot.ini check box is unavailable.
3.Click the Services tab.
4.Click to select the Hide All Microsoft Services check box.

https://dl.dropboxusercontent.com/u/73555776/cleanboot2.JPG

5.Click Disable All, and then click OK.
6.Tick Avast so that it will be the only third party service to start, click OK again
7.When you are prompted, click Restart.

Does Avast now start properly

This also did not work sorry.

Do you have Microsoft dotnet 1.1 installed

It doesn’t look like that I do.
I will install it now.

It didn’t change

What’s the Log-on account for the “avast! Antivirus” service?

I did a clean up and re-install now that .NET framework 1.1 is installed, but that changed nothing.

There are 2 AVAST services - both running under “Local System” option

  1. “avast! Antivirus” - set to automatic start
  2. “AvastVBox COM Service” - set to manual start

Could you go to services, right click Avast antivirus and select properties
Go to the dependencies tab
Are there any yellow exclamation marks there ?

No. It looks good - please see attached.
I might add that I had no issues with Avast Free beforehand.

OK lets try something

Uninstall Avast using the removal tool

Install Avast free… Does it now work ?
If so then do an upgrade from within the GUI

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

[]Run the uninstall tool and accept the reboot to safe mode
[
]Once complete reboot your system
[*]Reinstall Avast


None of that works.

I am out of ideas at the moment, I will pass this onto the mods to see if they have any input

Thank you all the same.
So in summary, I have to manually start the services, and updates don’t work.

Are you getting streaming updates ?