"Bad Reputation" Results

General Topics
1

To Whom It May Concern:

We recently found information (attached) that your product claims that our site www.kaspersky.ru, has a bad reputation when using the Yandex search engine.

While we understand that the Avast software may be stating this due to its listing as an “advertisement”, we believe that this is unacceptable and, as a minimum, harms our reputation. We demand that the situation be rectified as soon as possible.

Please notify me at Todd.J.Hopkins@kaspersky.com and provide details of the correction in writing within 24 hours.

Best regards,

Todd Hopkins

2

you can report issues to avast lab here http://www.avast.com/contact-form.php

3

We tried that a few days ago, and have yet to hear an answer.

4

I’ve tried again.

5

OK. i sendt one also, with link to this topic … so maybe now :wink:

6

Great. Thanks for your help!

7

Your Welcome

8

http://www.reuters.com/article/2014/05/02/us-kaspersky-management-idUSBREA410RS20140502 ???

9

Hi Todd.J.Hopkins@kaspersky

I cannot reproduce it, see attached. I went to the Yandex search site and the avast web rep tool in firefox active to search for kaspersky.ru and my web rep search query results are coming up all green.
Browser is firefox and Yandex search request results are from near Rotterdam, the Netherlands.
As the web rep is user driven, could this be an automated third party driven attack,
as I do not understand these search results.
Again I say I cannot reproduce these here. Wait for an official response from avast! to be more conclusive,

best greetings,

polonus

10

Strange. The problem was found using Google Chrome along with Avast Premier here in Moscow.

If anyone else has something, I’d be happy to hear it.