i’ve just received a mail infected with Bagle BN (antivir said so… :P) ans avast! didn’t catch it :‘( :’( 
do you want me to send the infected file ? How and where if so ?
If you believe it’s a new/undetected virus, then if you can zip and password protect (‘virus’, will do) the suspect file and send it to virus @ avast.com (no spaces).
Give a brief outline of the problem, the fact that you believe it to be a virus not detected by avast and include the password in the body of the email. Some info on the avast version and VPS number (see about avast {right click avast icon}) will also help.
i’ve just send it via the users files zone of the quarantaine section (using “send to alwil”) is it OK ? do i need to zip it ?
ok zipped and sent to support@avast.com
The correct and quickest email to report this (so it doesn’t get lost in the multiple topics that end up at support) is as mentioned in my post.
send it to virus @ avast.com (no spaces).
ok sent to virus@avast.com
now i Know… ;D
Isn’t it detected even with the latest VPS update?
yess it is now recognized as beagle BN 
but i’ve just received another (i’m not lucky today !!!) wich i sen to you as “suspect file” cause it’s not recognized by 0516-5 / nor by antivir…
looks like there’s a big Beagle virus offensive !!!