BANK MODE

I have Avast Premium Security set to auto update. The last few days when I want to use the bank mode feature it won’t let me in unless I manually update APS. What gives with that?

https://support.avast.com/en-ww/article/Repair-Antivirus/

Do you mean VPS, Virus Pattern Signatures ?
It is important to keep the virus definitions up to date. Your avast settings should reflect this.

Thanks. That fixed it.

I meant APS as short for Avast Premium Security.

You’re welcome.

Abbreviations, don’t you just love them :wink:

Well it sorta helped, but if you close Bank Mode and try to re-open it with ASB open you end up with the same mess so for now it seems necessary to have to close ASB and re-open it before one can open Bank Mode. Ahhh the trials and tribulations. Perhaps restarting the computer after repairing ASB might be in order? I wasn’t prompted to do so.

My first time today when I clicked on ASB in add/remove programs I got the option to change so that’s what I did. Retried a bit ago and double clicked and chose repair. Let it work and then manually updated and rebooted. Hope that does it.

Well that fix didn’t last long.

Don’t understand, what didn’t last long?

The repair to ASB to fix the bank mode problem. When I went to bank mode a minute ago instead of open it says learn more which means I have to manually update Avast Premium Security. So I went back and re-did the repair to Avast Premium Security.We’ll see if that works.

Have you restarted your computer? Restart not shut down and start.

I repaired and restarted. So it works for today. I usually shut down my computer overnight so we will if it holds tomorrow morning and for how long. Would a clean uninstall-reinstall help?

If the problem comes back, it might.

Download the installer from here, https://www.avast.com/en-us/secure-browser
Download the Secure Browser Removal tool from here, https://download.avastbrowser.com/avast_secure_browser_uninstall.exe
Save your Bookmarks via the Book Marks Manager if you have custom bookmarks so you can import them when you re-install.
Uninstall Secure Browser via Programs and Features - Reboot
Run the removal tool, reboot, run the installer import your favorites if you saved them.
A video to help with the installation: https://youtu.be/r_VLA0HMLQM
Report back if that’s solved the problem or not.
Avast has offered a separate tool to totally remove the Secure Browser if the above instructions don’t work.
You can find that tool here, https://forum.avast.com/index.php?topic=230288.msg1531315#msg1531315