Behavior shield causing mouse lag

Avast Free Antivirus / Premium Security
1

I am two weeks into a free trial of the avast security suite. Upon installing the program, I immediately had a problem with mouse lag. This resolved within a few hours, once the program had finished its first scan.

In the past 3 days, the mouse lag has returned, and it has become absolutely intolerable. Every 10 or 15 minutes, my mouse experiences extreme lag which all but disables the mouse. This lasts anywhere from 30 seconds to 2 minutes. This makes using my computer frustrating at best, and impossible at worst.

Shutting off the behavior shield instantly fixed the problem, and my mouse now works perfectly again. So the issue seems to be right there.

Is this a known problem that is going to be resolved? Is it going to be resolved soon? I am shopping for a new antivirus because my last one began to suffer from program bloat, and I want one that is lightweight and won’t make my computer lag. Until this issue started I was totally happy with avast and prepared to purchase it at the end of the trial period, but now I’m having second thoughts.

Information or help that will allow me to run the behavior shield without disabling my mouse would be appreciated.

2

Are you running the beta version of avast? some information about your system would also help, windows version, ram?

3

What was the last AV you used, and how was it removed?

(Basic troubleshooting, here, I don’t necessarily have a specific answer for the behaviour shield issue.)

4

I am running a trial version of the security suite. Version# is 5.0.677

My last antivirus was Zonealarm. I was running an ancient version (released April 2009) because everything after that was huge and laggy. I removed it via Zonealarm’s special uninstall tool.

My computer has 2 Gig of RAM and runs Windows XP.

5

I would try runing the tool for zone alarm again in safe mode, get from here http://uninstallers.blogspot.com/, once that is done reboot and do a clean with ccleaner.
I would also do a repair of avast though add remove program’s, you should’nt have to turn of the BhS as it really doesn’t do anything in version 5.0.677 anyway, you could check how many thing’s you have starting up and running automatically on your system too, anything that is not needed on all the time is only a waste of resources (quicktime,skipe,printer’s etc)
Also if you have windows defender you can disable or uninstall as it’s not very good and also is a waste of resources.

6

I attempted to run it again (cpes_clean.exe is the program I have) and it wouldn’t start. I assume this is because it couldn’t find anything to clean out.

What are the default settings for CCleaner? I changed it off the default list long ago and no longer remember what they are.

It’s odd that you would say that the behavior shield doesn’t do anything. Why is it there, eating my mouse alive, if it isn’t functioning? And why shouldn’t I just shut it off if it doesn’t do anything?

I do not have Windows Defender on this computer. The only things running in the background are programs that I know that I want, and programs that I don’t recognize and therefore can’t be sure are safe to shut down. I don’t have quicktime installed, nor any printers, nor skype.

7

Welcome to the forums, Kinchan :slight_smile:

While HJT is not good for much these days, I can use it to let you know what is running on your computer.
That way you will know what is running and all of us can decide the good and what does not need to be running.

So, it you want me to do that, run HJT but do not fix anything. Post the resulting log here in this thread.
Download HJT from the link below if you want this done.

http://filehippo.com/download_hijackthis/

This probably will not fix your problem but it might provide some clues.

8

Sure, why not?

Do you want me to paste the log directly into a reply?

9

yes, that will be fine.

10

Here you go then. It was kind of interesting to look at the log. I had no idea that I still have traces of Norton running. I haven’t used a Norton product in 4 years.

This exceeded the comment length so I had to break it apart.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:58:24 AM, on 12/25/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast5\afwServ.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Ulead Systems\DVD\USISrv.exe
C:\Program Files\Common Files\Ulead Systems\AutoDetector\Monitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\WINDOWS\mHotkey.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
C:\Program Files\iolo\System Mechanic 7\SMSystemAnalyzer.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Dynex Enhanced G USB Network Adapter\DynexWCUI.exe
C:\Winamp 2\winamp.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\PROGRA~1\Qualcomm\Eudora\Eudora.exe
C:\Program Files\IceChat5\IceChat5.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
c:\program files\pandora\pandora.exe
C:\Installers\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.livejournal.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 133.1.16.172:3128
O2 - BHO: IE7Pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IEPro\iepro.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

11

O4 - HKLM..\Run: [USIUDF_Eject_Monitor] “C:\Program Files\Common Files\Ulead Systems\DVD\USISrv.exe”
O4 - HKLM..\Run: [Ulead AutoDetector v2] “C:\Program Files\Common Files\Ulead Systems\AutoDetector\Monitor.exe”
O4 - HKLM..\Run: [Ulead Photo Express Calendar Checker] “C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe”
O4 - HKLM..\Run: [RemoteControl] “C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe”
O4 - HKLM..\Run: [NVMixerTray] “C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe”
O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM..\Run: [nwiz] nwiz.exe /install
O4 - HKLM..\Run: [CHotkey] mHotkey.exe
O4 - HKLM..\Run: [QuickFinder Scheduler] “C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE”
O4 - HKLM..\Run: [POINTER] point32.exe
O4 - HKLM..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM..\Run: [Broadcom Wireless Manager] C:\WINDOWS\system32\wltray.exe
O4 - HKLM..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
O4 - HKLM..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM..\Run: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
O4 - HKLM..\Run: [SMSystemAnalyzer] “C:\Program Files\iolo\System Mechanic 7\SMSystemAnalyzer.exe”
O4 - HKLM..\Run: [MMTray] “C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe”
O4 - HKLM..\Run: [SunJavaUpdateSched] “C:\Program Files\Common Files\Java\Java Update\jusched.exe”
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe”
O4 - HKLM..\Run: [Adobe ARM] “C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe”
O4 - HKLM..\Run: [avast5] “C:\Program Files\Alwil Software\Avast5\avastUI.exe” /nogui
O4 - HKCU..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
O4 - HKCU..\Run: [CTSyncU.exe] “C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe”
O4 - Startup: Shortcut to winamp.lnk = C:\Winamp 2\winamp.exe
O4 - Global Startup: Dynex Wireless Networking Utility.lnk = ?
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: IE7Pro Grab and Drag - {000002a3-84fe-43f1-b958-f2c3ca804f1a} - C:\Program Files\IEPro\iepro.dll
O9 - Extra ‘Tools’ menuitem: IE7Pro Grab and Drag - {000002a3-84fe-43f1-b958-f2c3ca804f1a} - C:\Program Files\IEPro\iepro.dll
O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra ‘Tools’ menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra ‘Tools’ menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136728880656
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Firewall - AVAST Software - C:\Program Files\Alwil Software\Avast5\afwServ.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: WD Drive Manager Service (WDBtnMgrSvc.exe) - WDC - C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 11030 bytes

12

Sorry this took so long. Analyzing wasn’t long but some things needed researching.

Please wait for others to comment in some of these items. IMO, some do not need to be running but let’s see what the others say.

There sure is a lot running and that might be part of the problem but probably not all of it.

Overview of running tasks :

smss.exe
System process
Session Manager Subsystem

csrss.exe
System process
Microsoft Client/Server Runtime Server Subsystem

csrss.exe
System process
CSRSS.Exe

winlogon.exe
System process
Microsoft Windows Logon Process

services.exe
System process
Windows Service Controller

services.exe
System process
Microsoft Windows Operating System

lsass.exe
System process
Local Security Authority Service

lsass.exe
System process
Microsoft Windows Operating System

svchost.exe
System process
Microsoft Service Host Process

svchost.exe
System process
Microsoft Windows Operating System

svchost.exe
System process
Microsoft Service Host Process

svchost.exe
System process
Microsoft Windows Operating System

svchost.exe
System process
Microsoft Service Host Process

svchost.exe
System process
Microsoft Windows Operating System

svchost.exe
System process
Microsoft Service Host Process

svchost.exe
System process
Microsoft Windows Operating System

svchost.exe
System process
Microsoft Service Host Process

svchost.exe
System process
Microsoft Windows Operating System

svchost.exe
System process
Microsoft Service Host Process

svchost.exe
System process
Microsoft Windows Operating System

wltrysvc.exe
Application
Broadcom Corporation Wireless Network Tray Applet

bcmwltry.exe
Driver
bcmwltry

aawservice.exe
Anti Add/Spyware software ( 2007? very out of date & the up-to-date version is not good )
Ad-Aware 2007 Service

afwServ.exe
Virusscan
avast! Antivirus

AvastSvc.exe
Virusscan
avast! Antivirus

Explorer.EXE
System process
Microsoft Windows Explorer

USISrv.exe
Backgroundtask
Ulead Systems Software Component

Monitor.exe
Backgroundtask
Scheduler for the Pagis scanning suite from Scansoft.

calcheck.exe
Backgroundtask
Calcheck

PDVDServ.exe
Backgroundtask
PowerDVD Remote Control

NVMixerTray.exe
Driver
NVIDIA NVMixerTray

mHotkey.exe
Backgroundtask
Chicony Multimedia Console

point32.exe
Application
Microsoft Intellimouse Monitor

wltray.exe
Backgroundtask
Dell Wireless WLAN Card Wireless Network Tray Appl

CTCheck.exe
Backgroundtask
ZEN Media Explorer

RUNDLL32.EXE
System process
Microsoft Rundll32

WDBtnMgrUI.exe
Backgroundtask
WDBtnMgrUI.exe

SMSystemAnalyzer.exe
Backgroundtask
iolo System Mechanic

mm_tray.exe
Application
MusicMatch Jukebox.

jusched.exe
Backgroundtask
Sun Java Update Scheduler

avastUI.exe
Virusscan
avast! Antivirus

mssysmgr.exe
Backgroundtask
PhotoShow Deluxe Media Manager

CTSyncU.exe
Backgroundtask
Synchroniser

DynexWCUI.exe
Backgroundtask ( a wireless device )
DynexWCUIi.exe

winamp.exe
Application ( Do you have WinAmp installed? If not, this could be malware. )
Nullsoft WinAmp

spoolsv.exe
System process
Microsoft Printer Spooler Service

spoolsv.exe
System process
Microsoft Windows Operating System

svchost.exe
System process
Microsoft Service Host Process

svchost.exe
System process
Microsoft Windows Operating System

CTsvcCDA.exe
Backgroundtask
Creative CD-ROM Services

ioloServiceManager.exe
Backgroundtask
ioloServiceManager.exe

jqs.exe
Backgroundtask
Java Quick Starter Service

mdm.exe
Application
Machine Debug Manager

nvsvc32.exe
Application
NVIDIA Driver Helper Service

svchost.exe
System process
Microsoft Service Host Process

svchost.exe
System process
Microsoft Windows Operating System

symlcsvc.exe
Firewall
Norton Internet Security Suite

TFService.exe
Backgroundtask
PC Tools ThreatFire Service

ULCDRSvr.exe
Application
Ulead DVD workshop Server

WDBtnMgrSvc.exe
Backgroundtask ( Western Digital external disk drive )
WDBtnMgrSvc.exe

alg.exe
System process
Application Layer Gateway Service

svchost.exe
System process
Microsoft Service Host Process

svchost.exe
System process
Microsoft Windows Operating System

firefox.exe
Application
Mozilla Firefox

plugin-container.exe
Backgroundtask
Firefox

Eudora.exe
Backgroundtask
Eudora Mail Client

IceChat5.exe
Unknown task ( IceChat IRC Client )
Unknown task

WINWORD.EXE
Application
Microsoft Word

WINWORD.EXE
System process
WinWord

pandora.exe
Unknown task ( Do you use Pandora Music? If not, this could be malware. )
Unknown task

HijackThis.exe
Application
Merijn Hijackthis

wmiprvse.exe
System process
Microsoft Windows Management Instrumentation

13

Thank you very much! I appreciate your help, truly.

Pandora.exe is the Pandora Radio desktop application. It is not malware.

14

Oh, and I also do have Winamp, a mighty old version. So that is not malware either.

15

Ok, that is good to know.

Let’s see what others say about some of the other running services.

For now, I must go as I am very sleepy.

I will check back Saturday night.

16

Thank you very much! I will check back, too.

17

Actually, looking over your list, I’m kind of curious about this entry:

wltray.exe
Backgroundtask
Dell Wireless WLAN Card Wireless Network Tray Appl

My computer is not a Dell. Is this significant? I do have a wireless card installed but it is made by Dynex. My computer was built by Velocity Micro.

18

I would’nt touch the wlan card app, i would delet all of norton symantic product’s, you can find the tool here http://uninstallers.blogspot.com/ plus lavasoft adware can go to and spybot S&D, there are tools to clean them up at the site i supplied, later you can replace these scanner’s with malwarebytes which is far better.
Nero can be disabled from starting up auto, do this through (ccleaner-tools/startup)
If you can find cyberlink stuff in startup’s this can also be disabled, it will start whenever you click on it anyway
I also dont bother with java auto update checker myself but that one is up to you :slight_smile:

The only option’s in ccleaner i dont have ticked are- auto complete form history, window’s size/location cache, user assist history, wipe free space.
Under -option’s/setting’s you can change the secure deletion to gutman 35 pass for a better clean.
That is a fair bit of stuff to get you started for now and will definatly lighten the load on your system, the main issue is getting rid of those other av and spyware product’s i mentioned.
At some stage it would also be advisable to update your service pack to sp3 and install ie8 for security reasons.

19

All right, I have removed Adaware, Spybot S&D, and the last traces of Norton. I used CCleaner to disable Nero in my startup.

I already have Malwarebytes but it doesn’t auto-launch at startup. I run it manually whenever I have a reason to do so.

When I started to type this, I included a line about how I would give it a while to see if it solved my problem, but while I was in the middle of typing out this reply my mouse stalled for a good 30 seconds. So this has not fixed it.

I will note here that the version of Zonealarm that proved to be the dealbreaker for me (my computer ran like a snail after the “upgrade”) did not do this thing to my mouse that Avast is doing. That program was the biggest resource pig I have ever encountered, worse than Norton ever was, and yet my mouse moved great. This problem is very intermittent, so I have to assume that the problem only crops up when Avast decides to launch an intermittent scan.

I have also noticed that it still happens when the behavioral shield is off, just not as frequently. So it may be that the behavioral shield is not the whole problem. I will continue to experiment with shutting down shields to try to narrow the problem further.

20

You haven’t happen to change any of the default settings in avast have you, ie (file system shield)