BehaviourShield ignores exclusion list

Avast Free Antivirus / Premium Security
1

I’ve added a App to exclusion list. But every time I start that app, Avast blcks it and asks again, if I want to add it to exclusion list.

I’m using Win 7.

EDIT:

Ah yeah, by the way: The same application might have ran a lot of times before this issue first occurs, but subsequent runs fail.(At least for some time. After some time the app is not blockt for some time)

2

You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php

3

Yeah, buit the problem ist, taht it ignores my exclusion list. I want it to not block programs listed on that exclusion list.

4
  • Which Avast…? (Free/Premium)
  • Which version/build of Avast…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
5

Free Avast
20.8.2432 (Build 20.8.5684.604)
Windows 7 Professional 64bit Service Pack 1
No other security related software installed
I did not use any other AVs before Avast.(Not counting Windows Defender, which was probably active before installing Avast)

6
  1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
7

Seems like that fixed the issue, thanks.

8

You’re welcome.

9

Now, after a few days, the error occures again.(So possibly it wasn’t really absent)

10

Update to the latest version (20.9.2437): https://forum.avast.com/index.php?topic=239611.0

11

No problems for a longer time => Seems to be fixed. Thanks again.

12

You’re welcome.