Constantly getting pop-ups from these things that avast keeps blocking. Sometimes 30 at a time. Required files are attached.
Hello Kairon and welcome to avast!. I will be working on your Malware issues.
Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.
Please stay with me until given the ‘all clear’ even if symptoms seemingly abate.
Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper
Run this script, reset Chrome back to defaults setting and please let me know will this fix the problem.
1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
Start
CreateRestorePoint:
Folder: C:\Program Files (x86)\LOOT
File: C:\Users\Jae\AppData\Local\897095299dd5781143cb437be5a38fc4
RemoveProxy:
Reg: reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\mountpoints2 /f
CMD: bitsadmin /reset /allusers
CloseProcesses:
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
Hosts:
Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File
EmptyTemp:
End
2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.
Reset Chrome browser settings;
https://support.google.com/chrome/answer/3296214?hl=en
The requested file is attached.
So… is the issue solved?
I have not seen the pop-ups in the past day or more. I think that this fix solved the problem.
Thank you for all your help!
Nice. Let’s run one more scan & analysis simultaneously, as I wanna make shure there is no adware afoot …
Please download Zoek tool by Smeenk (
http://www.mcshield.net/personal/magna86/Images/Zoek_icon.png
) from here and save it to your Desktop.
Unpack the archive…
[*]Close any open browsers and temporarily disable your AntiVirus program. (if it is necessary)
If you are unsure how to do this please read this or this Instruction.
[*]Double click on zoek.exe to run the tool. Please wait while the tool does not start…
[*] Click on More Options and check box only for AutoClean
[*] Click on
http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png
button.
Please wait until a logreport will open (this can be after reboot)
[*]Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log”