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Well, this is constructive, as maybe the “company” (I’m really having a hard time giving ANY credit to the bunch of people calling themselves Avast) learns a thing or two from the info here.
I agree, I never said the software isn’t working as intended, all I’m saying here is that the Avast “company” isn’t working as intended.
You see, if you release a product like this, a security software, you have to have support for it. You can not just “bug” a device with it and move on. You have to think things through. This is what makes the distinction between a low end company and a top company. Do you understand where I’m going with this?
So, in a security application you have to know all possible angles, and provide support for them. A lot of people are getting serious apps out, and they don’t have a “company” behind them, they code themselves and still offer great support for free products.
So back to issue I’m having. The software asks me (at first) to put in my contact info in case the tablet gets stolen. I use my mobile number. So if the tablet gets stolen, the software sends an SMS to my mobile number with some details about the sim card that was put inside the tablet. All fine and dandy. By this the software is basically recognizing me as the initial owner. This logic must be right. There is nothing that ties the tablet to me, other than the comm channel between me and the tablet. That is, again, my phone number. My phone number is the Holy Grail of the software. It is the only thing that the software has. My mobile phone number is it’s foster Mother and Father to which it cries out when someone else has the device. Ergo, that number is recognized as the definitive authority in the binary world of the software (other than the authority of Avast, the natural parent of the software). So given the above statements, doesn’t that make my phone number (that actually gets disturbed by the no more wanted rogue-gone child called Anti-Theft Avast) the only thing tying the software to the owner in the eyes of Avast??? Shouldn’t I be able to identify myself by that number alone to Avast so I could decide if I want to stop the SMS? Is it that hard for avast to send a confirmation code to that number, then I’d be able to introduce that number into any kind of interface so I decide what to do with my device? Isn’t that already widely used in a plethora of application all over the world?
I don’t care that Avast says “well, we can’t…we aren’t able…” That’s not good enough! I don’t care that Avast didn’t figure this thing out, wasn’t able to implement such a simple piece of code into their product, or offer some kind of solution!!!
So, what’s the solution to my problem? Because of your product, I’m having troubles. Your PIN code or portals are not good enough for me! This is a privacy issue, and is complicating my life at times that I don’t need it.
There’s a strict policy regarding SPAM online, and companies can suffer lots from it. And I never saw a company that sends a newsletter that ever told me “look fella, you have to remember your pin code that you chose when you first signed up for this newsletter. If not, then you better have an account on THE portal so you can sign yourself out”. No, they offer you the quickest possible way to do that.
So, I am saying that your messages are spam, and I want to opt-out. Where’s that option? I do have my mobile number, still. It’s the one getting spammed by your unwanted messages. Can you use that to identify me? (talking to Avast).