I downloaded the avast pro and followed all the instructions to install it. The computer went into a re-boot mode and I guess it was scanning the hard-drive which isnt the problem. However I dont think my computer has recognized the avast cause on the lower right side of the tool bar, this shield icon (blue and silver)keeps giving me an error message saying windows reports that computer is infected. antivirus software helps to protect your computer against viruses and other security threats. click here for the scan you computer, your system might be at risk. Then every couple of minutes a viagra website keeps popping up lol. Then when i click on things on the desktop, a warning message pops up saying application cannot be executed. the file sndvol32.exe is infected. do you want to activate your antivirus now?
Download malwarebytes http://www.malwarebytes.org/mbam.php
After you have it installed,run a quick scan.
After the scan is done,remove all infected item that malwarebytes found.
Then post back a log
ok I downloaded the malwarebytes and ran the quick scan and deleted some of the trojan viruses that were there. The problem however still exists. I also ran the avast professional edition and made sure it was the correct one and it is, what should i do?