No offense or sarcasm intended, Magna; mine was a cry of desperation. As another guy who’s often called upon to sacrifice free time to supply FREE tech support, I understand and absolutely appreciate whatever help is offered. In fact, I appreciate that about this forum; I haven’t seen (at least not yet) the snarkiness that seems to thrive in such places… :wink:

That being said, when I attempt to boot up in “Repair Your Computer” mode, it hangs on loading files. The progress bar under “Windows is loading files” flies across once, then begins from the beginning again and hangs at around 40%. After a minute or so, the screen changes to an “unexpected I/O error” screen (screenshot: https://www.dropbox.com/sc/j7ggxf0uubhewuq/v3MES6ZR2i).

In short, I can’t seem to get into Windows in order to use any graphical tools.