I can open and run Bank Mode. I actually get a browser window and works fine.
The problem is, I can’t close it. There is no way of exiting the Black Screen of death. I have to Ctrl+Alt+Del and select task manager, and then kill the application.
How are you supposed close Bank Mode? And any ideas to get it working for me?
Are you using the latest version of the Secure Browser ???
https://screencast-o-matic.com/screenshots/u/Lh/1565100730567-46529.png
https://screencast-o-matic.com/screenshots/u/Lh/1565100922207-22191.png
Yes, but my bar on the bottom is solid black and has no buttons. There is obviously something wrong with my installation. Thanks for showing me what it’s supposed to look like.
You’re welcome.
Maybe it’s time for a clean install of the Secure Browser
Download the installer from here, https://www.avast.com/en-us/secure-browser
Download the Secure Browser Removal tool from here, https://download.avastbrowser.com/avast_secure_browser_uninstall.exe
Save your Bookmarks via the Book Marks Manager if you have custom bookmarks so you can import them when you re-install.
Uninstall Secure Browser via Programs and Features - Reboot
Run the removal tool, reboot, run the installer import your favorites if you saved them.
A video to help with the installation: https://youtu.be/r_VLA0HMLQM
Report back if that’s solved the problem or not.