I installed Avast today and scanned my PC, and it found five viruses. I hit the ‘fix automatically’ button, since I’ve never had a trojan or other virus this bad before and I didn’t know what’d happen next.
http://i.imgur.com/2Sdgrhj.jpg – The list of viruses (I can’t attach it to the post since it only allows four attachments and I don’t want to double post) after I hit the ‘fix automatically’ button.
After rebooting, it went to POST, then the ‘Windows is starting up’ screen, and then it went to a black screen with my mouse cursor. After a minute, my PC restarted, and this loop continued until I held down F8 and used the Last Known Good Configuration tool to reboot my PC. I then used the tools as instructed in this thread ( http://forum.avast.com/index.php?topic=53253.0 ) and I’ve attached the logs.
Please download ComboFix by sUBsfrom here and save it to your Desktop. If you are unsure how ComboFix works please read this guide carefully. Note: ComboFix must be downloaded to your Desktop.
Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix. If you are unsure how to do this please read this or this Instruction.
Instructions how to disable avast:
[*]Right click on the avast! system tray icon ( http://www.mcshield.net/pg/images/avast5.png
) in the lower right corner of the screen and scroll up to avast! shield controls;
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn back on this option after the cleaning by choosing avast! shield controls > Enable all shield options.
Run ComboFix. Click on I Agree!
[i][size=7pt]- ComboFix will display DISCLAIMER of warranty on software.
By clicking I Agree ComboFix shall continue.
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.[/size]
-If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
ComboFix will scan your computer in stages, total of 50 stages.
Do not mouse-click around while ComboFix is running.
Note:If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart your computer.
[/i]
When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.
Close all browser windows and refering to the picture above.
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will will re-run. When finished, it will produce a log for you.
Attach the contents of the log in your next reply. (typical location: C:[b]ComboFix.txt[/b] )
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.