hi there
I have a blackfight and epicc infection.
I’ve installed all the programs you’ve suggested but still need some help. Please let me know which logs i need to upload for you.
thanks
hi there
I have a blackfight and epicc infection.
I’ve installed all the programs you’ve suggested but still need some help. Please let me know which logs i need to upload for you.
thanks
instructions here https://forum.avast.com/index.php?topic=53253.0
attach Malwarebytes and Farbar Recovery Scan Tool logs … there will be 3 logs to attach
essexboy will be online and check logs after work today
Hi there
here are the logs
Could you let me know if this stops it
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: IFEO\bitguard.exe: [Debugger] tasklist.exe IFEO\bprotect.exe: [Debugger] tasklist.exe IFEO\bpsvc.exe: [Debugger] tasklist.exe IFEO\browserdefender.exe: [Debugger] tasklist.exe IFEO\browserprotect.exe: [Debugger] tasklist.exe IFEO\browsersafeguard.exe: [Debugger] tasklist.exe IFEO\dprotectsvc.exe: [Debugger] tasklist.exe IFEO\jumpflip: [Debugger] tasklist.exe IFEO\protectedsearch.exe: [Debugger] tasklist.exe IFEO\searchinstaller.exe: [Debugger] tasklist.exe IFEO\searchprotection.exe: [Debugger] tasklist.exe IFEO\searchprotector.exe: [Debugger] tasklist.exe IFEO\searchsettings.exe: [Debugger] tasklist.exe IFEO\searchsettings64.exe: [Debugger] tasklist.exe IFEO\snapdo.exe: [Debugger] tasklist.exe IFEO\stinst32.exe: [Debugger] tasklist.exe IFEO\stinst64.exe: [Debugger] tasklist.exe IFEO\umbrella.exe: [Debugger] tasklist.exe IFEO\utiljumpflip.exe: [Debugger] tasklist.exe IFEO\volaro: [Debugger] tasklist.exe IFEO\vonteera: [Debugger] tasklist.exe IFEO\websteroids.exe: [Debugger] tasklist.exe IFEO\websteroidsservice.exe: [Debugger] tasklist.exe CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION SearchScopes: HKLM -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2492} URL = http://www.default-search.net/search?sid=492&aid=110&itype=a&ver=12791&tm=388&src=ds&p={searchTerms} SearchScopes: HKLM-x32 -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2492} URL = http://www.default-search.net/search?sid=492&aid=110&itype=a&ver=12791&tm=388&src=ds&p={searchTerms} Toolbar: HKU\S-1-5-21-1848890462-900448268-2412260737-500 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File 2015-02-02 12:16 - 2015-02-02 12:16 - 00000000 __SHD () C:\Users\Administrator\AppData\Local\EmieUserList 2015-02-02 12:16 - 2015-02-02 12:16 - 00000000 __SHD () C:\Users\Administrator\AppData\Local\EmieSiteList 2015-02-02 12:16 - 2015-02-02 12:16 - 00000000 __SHD () C:\Users\Administrator\AppData\Local\EmieBrowserModeList 2015-01-31 16:35 - 2015-01-20 08:38 - 00003254 _____ () C:\Windows\System32\Tasks\Super Optimizer Schedule Task: {3EA137F1-2B9D-4090-84DE-9AD00D597BD8} - System32\Tasks\Super Optimizer Schedule => C:\Program Files (x86)\Super Optimizer\SupOptLauncher.exe <==== ATTENTION C:\Program Files (x86)\Super Optimizer CMD: netsh advfirewall reset CMD: netsh advfirewall set allprofiles state ON CMD: ipconfig /flushdns CMD: netsh winsock reset catalog CMD: netsh int ip reset c:\resetlog.txt CMD: ipconfig /release CMD: ipconfig /renew CMD: netsh int ipv4 reset CMD: netsh int ipv6 reset EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Hi here is the logs after fix
I’ll keep my eye on it
thanks a lot for your help
Have the alerts now ceased ?