Hello
I have been trying to clean my nephews laptop from spyware, trojans etc. After boot scans of avast, malwarebytes and spybot from desktop it found many problems… pc optimiser, shopper pro, fake chrome browsers…and on and on. Every cleaner now reports it is clean but when a network connection is established I get avast pop ups warning of blackled, blackfight, eluded and a couple of others.
Trawling this forum for possible solutions it seems this problem is more complicated than I had first thought and no regular scanning will fix it. I have followed the advice given to others with a similar problem and included the 3 scan logs that are usually needed for the gurus to have a look at. I hope this isn’t jumping the gun.
If anybody can help me I would be most grateful, I’m stumped.
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
Thank you for your speedy reply and help. So far so good no warnings
I am running the Adwcleaner at the moment and will post the log for that but here is the log for FRST64.
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe