Hello,
Since last update I have blank window popping up on every reboot:
https://img.thetechgenius.net/di/6ZWB/Schowek01.png
It happens at least once after every reboot.
I’m using free version 17.9
Anyone knows how to get rid of that and find out what it is about?
Thanks.
bob3160
December 28, 2017, 11:32pm
2
Is this what you’re using???
http://screencast-o-matic.com/screenshots/u/Lh/1514503835769-86392.png
If not, try an update. If you are using this version,
follow this:
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn’t fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
system
December 29, 2017, 1:19am
3
My Avast has the same problem, and I have downgraded back to version-17.8.
Alikhan
December 29, 2017, 2:07am
4
Have you blocked AvastUI from accessing the internet?
@bob3160
Yes, its the same version. And I tried that, doesn’t help…
@Alikhan
My firewall is setup to block everything except specific applications on specific ports.
AvastUI process doesn’t have an internet access since it doesn’t need it.
Alikhan
December 29, 2017, 10:14am
6
@bob3160
Yes, its the same version. And I tried that, doesn’t help…
@Alikhan
My firewall is setup to block everything except specific applications on specific ports.
AvastUI process doesn’t have an internet access since it doesn’t need it.
Blocking AvastUI is the cause of your issue. You will get blank screens if access to it is blocked. This behaviour was introduced in v17.9.
Ok, thanks for the info.
Any news when will that be fixed?
Why does the UI need internet access? To serve ads? Wouldn’t explain why the rest of the interface won’t show.
Its not the adds. It happens in other Avast versions as well from what I read.