Any news on how to stop Avast & AVG from blocking local networked devices that have HTML/Java control panels onboard?
I usually get at least 2 or 3 calls a day from Avast/AVG users who can no longer access there energy monitoring system and so far I can only tell them to disable or uninstall the software.
I’ve heard it’s something called Port Scanner at work.
Beta version also blocks access to local network devices. So far Avast/AVG is the only anti virus software that does this. Customers who switch to other software like Norton or McAfee have no problems. In the past Avast/AVG didn’t block Local Network HTML/Java.
We have found that the component called “Web Shield” is causing the problem. When this is disabled everything works fine. Any thoughts on why Web Shield would be blocking locally accessed HTML/Java?
As narrow as we can go is Web Shield. There isn’t anything within Web Shield that we can turn off to allow local HTML/Java to run. Avast only allows local network web pages if we disable Web Shield.
We’re open to working with the Avast team to resolving this issue. We produce an energy monitoring system. The part of the system that collects data and controls the system setup connects to the local network via Cat5. We use an HTML page embedded on the device as a user interface. This is what is being blocked. It didn’t get blocked until sometime around 3 or 4 weeks ago.