Blue screen: aswtdi.sys

Avast Free Antivirus / Premium Security
1

Hi,

New laptop has been crashing occasionally at random (64-bit WIndows 7). I ran WhoCrashed which gave the following:

On Mon 5/16/2011 6:16:23 PM GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: aswtdi.sys (aswTdi+0x11A8) Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF80002C92FC0) Error: UNEXPECTED_KERNEL_MODE_TRAP file path: C:\Windows\system32\drivers\aswtdi.sys product: avast! Antivirus System company: AVAST Software description: avast! TDI Filter Driver Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswtdi.sys (avast! TDI Filter Driver, AVAST Software).

Avast version 6.0.1289.

The zipped dump (144MB) can be found here: http://www.sendspace.com/file/opwa2l

Please investigate.

Thanks.

2

Thanks, this is a compatibility problem between Windows/avast/ZoneAlarm, sometimes it may lead to a BSOD. We’ll drop aswTdi.sys using in avast7, but we can’t fix it in avast6 version.

However, your memory.dmp file was created on Mon 5/16/2011, it’s quite old – do you have any other latest minidumps? (\Windows\minidump folder?)

3

Thanks for replying and acknowledging that it is an issue.

What’s the release date for Avast 7?

4

Or you could drop ZA :o . Avast 7 ? Some time during 2012.

In any case, I don’t think your memory dump was created while using Avast 6.0.1289, because of the date. So, maybe you are not having BSODs with the current 6.0.1289 version? ???

5

Yeah you’re right, it probably was an earlier version of Avast back in May, but unfortunately it did crash last week, although I can’t find the memory dump.

Interesting that the bug also involves ZoneAlaram - I think I’ll change firewalls until Avast 7 is released.

Thanks.