Blue Screen

Avast Free Antivirus / Premium Security
1

Hi,

I have a problem with a blue screen, I bought a computer the past weekend (Windows 7), and after the driver installations I went to install Avast 6.0.1203, since then I been having problems with a blue screen appearing from time to time, after some investigation on the net it seems the cause is aswNdin2.sys.

Mi machine never had another anti virus or firewall (since its a fresh install) and I don’t want to uninstall avast because I bought a three years license so I’m kind of stuck

Hope you can Help me with this problem and thanks in advance for any answer.

2

Please send me your latest minidumps (\Windows\Minidump folder) to kurtin@avast.com
Thanks.

3

hi pk!

i hope you could also help me. i sent you an email as well. thanks. ;D

4

Ok, FNXHELLBLAZER BSOD.zip is the name of the file I sent to you, thanks for your help

5

Both crashes are caused by our firewall driver, please apply ap2011-29-07-001 patch: [b]http://public.avast.com/~kurtin/patches[/b]

New program update will fix this issue, but I’m not really sure when exactly we’ll release it (I guess within several weeks).
Thanks.

6

hi pk! howdy?!

did you receive my mail? is that patch applicable to me even though i don’t have the AIS firewall installed?

thanks

7

Yes.

8

No. :slight_smile:
Was it a rare BSOD, right? The crash wasn’t in my code, so I’ll forward it to the responsible developer.

9

Well the patch has been applied, I’ll monitor my computer this week, if anything happens I hope you will help me again, anyway, thanks for everything

10

Sent you an e-mail PK. :wink:

11

any feedback? ??? ??? ???

12

well, how often do you get this BSOD? Was it just once? Thanks.

13

As I’ve said in my e-mail, the avast related BSOD was just once. the other BSODs were frequently experienced after upgrading to outpost 7.5.1 but after applying the patches recommended for DavidR, so for no BSODs.