Blue screens with Avast 5 - Back to 4.8...

Avast Free Antivirus / Premium Security
1

Hello
I installed AVAST 5 on 2 PC : my desktop (Vista 32 Ultimate) and my netbook (Windows 7). Both have crashed several times since the installation (blue screen, problem with drivers). It happens 1 time each 5 hours (average, sometimes simply running without user). I uninstalled Avast 5 and re-installed Avast 4.8 : no problem anymore…
There is another problem with Avast 5 : “Mesnews”, my usenet reader could not connect Giganews server if I don’t stop the news scanning in the email configuration… Avast 5 is not ready, apparently.
Regards

2

Confirmed! I have uninstalled Avast 5 and back onto McAfee… Thank god i Tried the product and not purchased.

This occured on 3 systems all different specs but runing Windows 7 Ultimate 32/64bit With the latest Updates…

All errors brought up a blue screen death wanting to do a memory dump due to Driver Errors?!?!

Avast 5 also hangs Internet Explorer.

3

Same as you two, Blue screen after the first start !
Reboot many times with out success.
Back to 4.8 !
I hope avast team will find out the issue and fix it !
regards

4

Can anyone share the BSOD info?

I am getting a Stop 0x000000c5 errors. I am wondering if others are as well.

5

i have from time to time the same problem on avast 4.8.
avast 5.0 on my PC Win7 64 doesn’t work at all , and made several problems including deletion of ALL my restore points!!!
i will try now to return to 4.8 which i found a solution to the problems it made.

I will share with you what have i done for 4.8 and doesn’t work with 5.0

after having thousands errors including blue screens etc,
I uninstalled avast 4.8 using the aswclear.exe utility on safe mood.
after reboot, i disabled MS-firewall and MS-defender and installed avast, then reboot.
then after OS upload ended i enabled MS-firewall and MS-defender and forced AVAST to update.
then i had a request from the FW whether i trust avast → OK
afterward, everything worked almost perfectly, as i wrote from time to time i got 0x000000c5 error.

6

Ok looks like there is a fix in the works for 5.0 to fix the BSODs. I have been using avast for years and never had a problem, so I just assumed it was other system changes until I came to the forums. I was looking at MS KB978207 as the culprit, but hopefully the next 5.0 update will fix it. It is weird that it works fine on 1 of my laptops but the other has been getting BSODs.

7

hi,

at this very moment i finished installing 5.0 on this PC using the following stages:

  1. i deleted the remains of 5.0
  2. entered safe mood and uninstall 4.8 using avast utility.
  3. reboot
  4. i downloaded 5.0 (NOT the upgrade version).
  5. i installed , verifying that windows firewall and defender are ON.

at the moment it works “fine” (at least it works :slight_smile: ) except a short crash of the explorer process.

G

8

So ive had 2 friends + myself encounter the BSOD by installing the new Avast 5 Free Edition. Ive been telling people for years how great, reliable & stable avast is but now they’ve released 2 faulty versions within the span of a couple months. I have to admit im starting to lose faith in good ol’ avast. I sure hope they get their act together soon or i’ll be forced to look for something else. Seems to me they are getting too quick on releasing updates/new versions & not spending enough time on the testing process.

My machine is running Windows XP Pro w/ Sp3, friend(a) is running Windows Vista Home Premium, & friend(b) is running Windows 7 Ultimate so its not like is an issue with just one operating system.

BOO AVAST!