My system is windows7 sp1 x64,when the avast update completed, i restarted my computer and the bad thing happened
It was unable to enter the windows beacause of the damn bluescreen !!! so i deleted the aswsp.sys , it’s ok now.but it will lose the self-defense function.
how to fix this problem? thanks
here is some informations by bluescreenview. (sorry for the chinese version)
[*]DownloadFRST64 to a USB flash drive.
[*]Plug the USB drive into the infected machine.
Boot your computer into Recovery Environment
[*]Restart the computer and press F8 repeatedly until the Advanced Options Menu appears.
[*]Select Repair your computer.
[*]Select Language and click Next
[*]Enter password (if necessary) and click OK, you should now see the screen below …
[*]Select the Command Prompt option.
[*]A command window will open.
[*]Type notepad then hit Enter.
[]Notepad will open.
[list]
[*]Click File > Open then select Computer.
[*]Note down the drive letter for your USB Drive.
[]Close Notepad.[/list]
[*]Back in the command window …
[*]Type e:/frst64.exe and hit Enter (where e: is replaced by the drive letter for your USB drive)
[*]FRST will start to run.
[list]
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]When finished scanning it will make a log FRST.txt on the flash drive.[/list]
[*]Next
[*]Type Explorer.exe;Services.exe into the Search: field in FRST then click the Search File(s) button.
[*]FRST will search your computer for files and when finished it will produce a log Search.txt on the flash drive.
[*]Exit FRST.
[*]Close the command window.
[*]Boot back into normal mode and post me the FRST.txt and Search.txt logs please.