I have zipped up the files and uploaded them. Here…
https://drive.google.com/folderview?id=0B9qJwQSFTtZLazZ4czlqRy1jZ2M&usp=sharing
Thank you!
Two are related to your Nvidea driver and one to Avast self protection
crash dump file: C:\WINDOWS\Minidump\112414-29140-01.dmp This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x931F60) Bugcheck code: 0x116 (0xFFFFFA8009E88010, 0xFFFFF88005F96F60, 0xFFFFFFFFC000009A, 0x4) Error: VIDEO_TDR_ERROR Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys . Google query: nvlddmkm.sys VIDEO_TDR_ERROR
The general concensus for the Video card is to update to the latest version, or if you have that then downgrade to the previous version
What Nvidea card do you have
EB, I certainly could not do this without your help! I have undated Nvidea from 2013 to 2014, so we will see how that works. Should I run any of the other items you suggested earlier like AdwCleaner?? Thanks!!
Robin
Aye run AdwCleaner just to make sure I missed nothing
EB,
Attached is today’s AdwCleaner txt results. Do you think all is fixed now?
Looks to be but, how is the computer behaving now ?
Grrrrrrrrrr. It happened again this morning! Here is your link, doctor.
https://drive.google.com/folderview?id=0B9qJwQSFTtZLUjB4T2F3QnhBdVk&usp=sharing
Nvidia again, searching around I have found one possible solution
Step 1
•Go to the NVIDIA folder: •C:\NVIDIA
•Look for the file named as “nvlddmkm.sy_” (C:\NVIDIA\DisplayDriver « version number of driver (example : 186.81) » InternationalDisplaynvlddmkm.sy_ )
•Note that: The location of this file may vary depending on the OS used.
•Copy the file at the root of C: C:\nvlddmkm.sy_
Step 2
•Go to the system folder where the drivers are stored :
•C:\Windows\System32\drivers\
•Once in this folder, locate the the “nvlddmkm.sys” file and rename as it “nvlddmkm.sys.old”
Step 3
•Open the command prompt: •Press Windows key + R and type “cmd”
•Type the following commands:
•“cd” and press the Enter key.
•“expand.exe nvlddmkm.sy_ nvlddmkm.sys” and then press Enter
•This command allows you to unzip the nvlddmkm.sys file- previously saved at the root of C and thus creating a new instance of the file.
•Copy the expanded file to C:\Windows\System32\drivers\
Reboot
EssexBoy,
Attached is the readout from the Command screen. I tried it several different times. Was there supposed to be a file posted to complete your step three? Or was everything correct and ready to complete step 3? Thanks for your continued patience.
Robin
My apologies I missed out two full stops after the CD
Go to the system folder where the drivers are stored :
C:\Windows\System32\drivers\
Once in this folder, locate the the “nvlddmkm.sys” file and rename as it “nvlddmkm.sys.old”
Open the command prompt:
Press Windows key + R and type “cmd”
Type the following commands:
cd… and press the Enter key. This will take you to C:\users
cd… and press enter this will take you to the root C: drive
cd c:\nvidia then press enter this will take you to the Nvidia folder
expand.exe nvlddmkm.sy_ C:\Windows\System32\drivers\nvlddmkm.sys and then press Enter this should expand the file and copy to the drivers folder
with your cd directives, I am not able to get to the root c: drive. I am too rusty on my dos to remember how to do that, sorry. Attached is the command screen.
There are two full stops after the cd command, without those it will not work
cd…