I´m not an expert when it comes to computers, but as i can understand my problem has something to do with the file aswrvrt.sys, my laptop always got stuck even in safemode at aswrvrt.sys
I somehow maneged to go into some advanced steps to repair my machine just as i read in this old post https://forum.avast.com/index.php?topic=120531.0 (sorry for using a link, idk if it’s against the rules) and already downloaded the rufus, the windows iso (my respective version), the FRST64 and the OTL
But i can go no further without some support at this point
I need help please if anyone can help me i will thank you for ever!
Also as i see in the other post essexboy was the one who helped the other guy i would be nice if i can get help from him.
Thanks for the attetion and im very sorry about my english im just learning it :-\
What problems are you having now?
I realize you already did some repairs, but please do the following:
Please see this link https://forum.avast.com/index.php?topic=53253.0 and follow the instructions for ATTACHING the logs to your next post:
- MBAM
- Farber Recovery Scan
- asmMBM.ex.
After posting your logs, do not make any changes or attempt to repair your machine until one of the Malware Removal Specialist assists you. They come on the forum at different times, so please be patient. Thank you.
If you have the recovery iso and FRST could you attach the log, I will give instructions.
Also was this after a windows upadate ?
Download the following programme to your desktop :
For 64bit systems
- Farbar Recovery Scan Tool x64
- Recovery console ISO
Insert the USB stick Then run Rufus
https://dl.dropbox.com/u/73555776/rufus.JPG
Select the ISO file on the desktop via the ISO icon.
Press Start Burn
https://dl.dropbox.com/u/73555776/RufusISO.JPG
Then copy FRST to the same USB
http://dl.dropbox.com/u/73555776/frstwintoboot.JPG
Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here
Windows 7 and Vista screenshots
When you reboot you will see this.
Click repair my computer
http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7275.jpg
Select your operating system
http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277202.jpg
Select Command prompt
http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277.jpg
At the command prompt type the following :
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select “Computer” and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe or e:\frst.exe dependant on system
and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
https://dl.dropboxusercontent.com/u/73555776/frst.JPG
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.