So many problems today. Basically my laptop is dead. After doing a scan with Malware antibytes I removed over 1000 virus’s and restarted. Now when I log on I get about 20 error messages all saying
Disk error- “secureassist.dll us either not designed to run on windows or it contains an error.”
The top part of the error says “Chrome.exe” “Windows.exe” and a whole bunch more.
I can’t do much on the laptop, I can’t even access the internet on it!
So I did a scan with Avast and it took me to the boot scan, and at 99% it started saying if I’m sure I want to move the file to chest because its in a windows folder… Is it safe to do this?
I really need help, anyone know anything I should do to try and fix this? I can’t download anything as I can’t get on the internet!!
Nothing has changed and my computer still comes up with the errors and I can’t connect to the internet. I seem to get less error messages after that though. I still get about 15-20 and every now and then for example: “dsrlte.exe - bad image. C:zwindows\system32\secureassist.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original media or contact your system administator or the software vendor for support”
The only thing that changes in the error messages is “dsrlte.exe” will change to “windows.exe” “chrome.exe” etc…
I wish I did… but when I got the errors I searched online and people said best thing to do is system restore… so I did a system restore and malwarebytes was removed from my computer.
If you think the filelog is still on my computer can you tell me where to find it? Thanks
I can’t get on the internet
I’m connected, this computer im using now is on the same network and works fine, but my laptop when I go on chrome or IE doesn’t work, if I type google.com it says it can’t connect. It was working this morning too, and it says its connected to the internet… not sure at all whats going on!
If you can’t get on the internet, then how do you post here?
Download the tools, put them on a usb-stick, cd or something and run them on the system with problems.
I’m going to look and ask around for a USB stick so I can do this, I will post the results as soon as I can but I don’t know how long its gonna take me to find one
OK this one has very few MS files on it, most are adware. So let redress the balance
First from control panel > programmes and features uninstall the following programmes. If one will not uninstall then go to the next one
Buzzdock
FreeSoftToday
Groovorio
InboxAce Toolbar Chrome Extension
istart123 uninstall
Movies Toolbar for Chrome
Movies Toolbar for Internet Explorer
MyPC Backup
PepperZip 1.0
RegClean-Pro
Remote Desktop Access (VuuPC)
SecretSauce
Severe Weather Alerts
Shop-wit
SpeedUpMyPC
SupraSavings
WindowsMangerProtect20.0.0.502
Yahoo! Search
THEN
Download the attached fixlist.txt to the USB
Transfer the USB to the poorly computer
Copy the fixlixt.txt to the same location as FRST (this is very important, if FRST is on the desktop then that is where the fixlist.txt must be)
Run FRST and press Fix
The run may take a while but once it has finished it will ask to reboot
OK that
THEN
There will be a very high probability that you will now be able to get online
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
[]Right-mouse click JRT.exe and select “Run as Administrator” the tool will open and start scanning your system
[]please be patient as this can take a while to complete depending on your system’s specifications
[]On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
[]post the contents of JRT.txt into your next message.
FINALLY
Run a fresh FRST scan so that I can see what is left
Thank you so much essexboy, I tried deleting all on the list. Some of them are missing files to unistall (due to me unistalling them earlier and then doing a system backup and a couple of them are clearly virus’ and just wouldn’t unistall…
But I’m “fixing” now, so I’ll keep you updated
I appreciate everyone’s help. I’ve been trying to fix it for like 8-9 hours now and its my only day off this week, couldn’t afford to take it to computer repair shop, they’d of charged a whod of cash for the service you’ve given me that’s my I’m very greatful
OK. If FRST appears to hang on the emptytemp command give it ten minutes or so, also the boot will give a black screen for a few minutes as FRST finishes off so do not panic