boot scan detects trojans which cannot be removed...JS:BProtect-A, JS:BProtect-C

Viruses and worms
1

Folks,
These bad actors are detected only with a boot scan, but Avast cannot remove them. I would like to make them gone please :slight_smile:
JS:BProtect-A
JS:BProtect-C
Win32:Adware-BRS

I have attached results from Farbar Recovery Scan if that will help (seen that recommended several times).

Let me know if I need to provide more info!

Thanks…Ron <><

2

Also Malwarebytes and aswMBR logs. https://forum.avast.com/index.php?topic=53253.0

3

Attached the MalWareAB and aswMBR files.

4

removal team is notified…

5

I’m on it … Be right back.

6

@kk1l
This is a business computer right?

7

A mix I guess. Never put much thought to it. My wife does some bookkeeping work with it. Mostly personal.

8

kk1l, there are enough business programs on board as:
Intuit Entitlement Client, MarketResearch, ProSeries Basic Edition, QuickBooks Pro, LogMeIn and some Bandwidth Measurement Tool …etc

My personal policy is not to provide assistance further from home users.

9

Magna86,

There are some business programs as my wife is a book keeper between homeschooling and being a mom. The monitor programs I have on board as I do on all the computers in the house. Just a computer geek husband IT support taking care of stuff on the network at home. In any case I was reporting this as a “hey the program would not remove these files” bug more than a “hey fix my computer for me”. I do appreciate the fast response and the knowledge here.