Boot scan doesn't run Win10 Avast IS

Avast Free Antivirus / Premium Security
1

I’ve selected boot time scan and rebooted twice but it hasn’t run and remains selected.

Win 10 all up to date, Avast IS 11.1.2245

Suggestions ?

2

try this

controlpanel > ad/remove programs (programs and features) > avast > uninstall/change > next popup box has a repair option …

any change?

why do you run boot scan?

3

Will try it after the full scan has done, although I did “repair” earlier today to get the firewall running so should be ok from that perspective.

I use boot scan when I think something is adrift because in the past I have had good experiences with it finding things that didn’t turn up or weren’t fixed by normal scans. It’s one of the reasons I use Avast. Some malware is quite adept at protecting itself / defeating AV / reinfecting on reboot and this has helped me before.

The PC concerned has an issue with web connectivity which may be malware related.

4
I have had good experiences with it finding things that didn't turn up or weren't fixed by normal scans.
Do you mean PUP ? PUP detection is default off, except for in boot scan, if you want PUP detection turn it on [b]PUP[/b] = [b]P[/b]otentially [b]U[/b]nwanted [b]P[/b]rogram > https://www.virusbtn.com/resources/glossary/potentially_unwanted.xml

Boot scan does not give any better detection, it is not designed to be used as a regular scanner but a tool to be used if you have problems removing a detection

The PC concerned has an issue with web connectivity which may be malware related.
If you need help, start a topic in [b]Viruses and Worms[/b] forum section Follow instructions here > https://forum.avast.com/index.php?topic=53253.0 and attach requested logs (Malwarebytes / Farbar Recovery Scan Tool)
5

Thanks, The boot scan doesn’t run after repair etc. Will scan with PUP detection on as you suggest, and run those malware logs for further help in the other section.