My computer has been running slowly, and it will not allow me to run Maleware Bytes(the program freezes and doesn’t respond when it loads up and checks for updates). So I did a boot-time scan with Avast to check for infections, and it found a good number of infected files in Temporary Internet Files, but could not move, repair, or fix them–only ignore would go past it.
I went to the file location, but it shows nothing there. Any help would be greatly appreciated.
Attach your basic logs. (MBAM, FRST and aswMBR…!!)
Instructions: https://forum.avast.com/index.php?topic=53253.0
What did avast say…malware name given
you may post a screenshot
There were a couple different ones–I feel like my system has been infected for a while, and I am just now noticing perhaps because of how large it might have gotten.
Here’s a couple of the names listed–I’d have to run another scan to see the others, I believe, unless there’s another way to access what was boot-scanned.
“Win32:Bprotect-D [Trj]”
“Win32:Maleware-gen”
I can’t really remember the others names. As far as the logs go, I’ll look into getting those and post again. Sorry for my delays.
As I said, I cannot access anything on Maleware Bytes–anytime I load it up, it attempts to check for updates, then crashes. I’ve sent a screenshot as to what it does, attached below.
I have the FRST.txt attached, but when I tried to get the last one, it froze my computer for a good bit. Is it supposed to freeze everything on my computer for a long period of time?