Boot-Time Scan

General Topics
1

I was given a Gateway loaded with Windows ME and I downloaded Avast and found the computer was infected with a Trojan Virus. It was unable to remove/delete or move it to the chest because it said I didn’t have permission to. I tried to set Avast to run a Boot-Time scan but when I go to the menu, I see it but its shaded not highlighted and I’m unable to click on it. My other computers are loaded with XP and I’m able run a boot-time scan. Is it because of the Windows Me or is it something else?
Any help would be much appreciated.

Thanks
Jim

2

Boot time scan is only available on NT based systems as is explaind in Avast’s help file, many times on this forum and on the Avast website.

3

Ok, Thankyou. I did not know that. So, how do I remove this trojan virus, if when it finds it, it is unable to remove/delete or move it to the chest?

Thanks
Jim

4

Follow the malware removal instructions on my webpage. (see my signature)

5

Restart your computer in safe mode (usually pressing F8 during boot) and run a scan in safe mode.

It may be unable to move/delete it because it is running and probably protected by windows. Starting in safe mode may stop it getting loaded.