So I bought the pro version. Tried to test out the anti thief feature from my computer and it doesn’t work at all. There is a little window that pops up saying the same thing. We are unable to connect to your device. 
The anti thief feature was the only reason why I bought the app. My phone is One plus 3T rocking nougat
- Make sure that Avast Mobile Security is listed as a Device Administrator.
Open Settings > Security > Device administrators
- Make sure Location services are enabled and Avast can access your Location.
Open Settings > Location > Enabled
- Google’s Android comes with basic Anti-Theft (Find my Device). You can find them in the Google settings below while you troubleshoot Avast Mobile Security.
Open Settings > Google > Security > Android Device Security.
*Posted instructions are accurate for devices running non-rooted Android Marshmallow.
Done. Though in location settings Avast doesn’t show. But through app settings it states it has access to my location.
Also tried reinstalling it and relinking it to my phone. My phone is a OnePlus 3t and is not rooted. 7.1 version of Android.
Hi, we can see you have already submitted a request ticket to our Support, they will contact you (if they haven’t done so yet).
