BPP to EPSP Migration: new Console can't manage my clients

Avast Business Avast Endpoint Protection
1

Hi all,
I’ve receivet a information about new BPP version availability.
Unfortunately upgrading my BPP installation has not been possible (an error stating something about “could not change product…”)
I had to manually remove BPP and manually install AVAST Endpoint Protection Suite Plus.
Actually my clients are seen by the new admin console (avast!Enterprise Administration Console) but can’t manage them as no agent is installed.
How do I deploy agent?

I’ve configured an installation package but I got the “Failed(0x00000005) Access denied” error. User and pass are ok.

Any idesa?

Regards

Dave

2

Hi Dave,

In the deployment task you need to make sure in the Login Accounts that it has the domain included in the username; eg: \DOMAIN\Administrator.

If you use the username Administrator on its own you will get this error.

Hope that helps.
Nick