My current Virus def version is 110323-0, it shows up red but when i try to update the virus definitions it says “The Package is Broken” and wont update. Any suggestions? Using win 7 Pro 64 bit. It was running fine until today
Try a repair of avast. Control Panel, Programs & Features, uninstall a program, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow.
Thank you…
That fixed the problem.
You’re welcome.
Used system restore a few days ago. The Avast program became corrupt with none of the shields or scans working. Followed your excellent repair suggestion and downloaded the packages and config files. A dialog box read product was successfully downloaded. All the shields now work except the Network Shield. The ‘fix now’ and ‘Real Time Shields turn on’ buttons do not work. Another try at a repair of Avast as above did not correct the problem. All scans and everything else works fine.
Any suggestions?
Unfortunately system restore can have unforeseen consequences also.
You are basically left with the next step a reinstall of avast.
Will uninstall, reboot to clean up the files and try a fresh download.
Thank you for you help and speedy reply. It is greatly appreciated!
No problem, glad I could help.
Welcome to the forums.