Opened my Safezone browser this morning and the extensions have disappeared. In the dropdown menu I click on Mange Extensions and it says that “No Extensions Installed”. In the top right corner of the browser all that is there is the Bookmark icon.
Same happened to me this morning, any solution yet?
Try to run the browser as admin, does it help? If yes, please backup your bookmarks and uninstall the browser. Then install it again.
Mine has disappeared, too. I get this pop-up message when I click on the icon: OOPS, unexpected error. Please go to settings and reinstall the browser extension. Then there’s a link to go to settings, which does not work. I am a computer dummy and have no idea what it means to try as an administrator. I am the only person who uses this computer. Not on a network. Can you tell me what I need to do? None of the things I have tried give me an option of reinstalling the browser extension. Thanks.
Hi, I still do not know how to reproduce this problem. Please…
Run command prompt (Start → type “cmd”) and navigate to this folder:
c:\ProgramData\AVAST Software\SZBrowser\profile\YOURUSERNAME\Extensions\
Then run this command:
dir /S > c:\test.txt
Please attach the test.txt file here. Thank you.