Browser takeover

DELL Windows Vista

Computer was swarming with spy/malware and some sort of kernal infection.

I was trying to just reinstall to factory settings but it wont let me?!?

I F8 the computer, select Repair Computer, it then gives me a “other user” prompt? When I try to put in the username (there is no password) it says it cant connect to the domain? I disabled the “hidden user” but cant figure out what is going on.

See logs:

rogue log

'Tis a bit of a mess

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

HKLM\...\Run: [Online Vault] => C:\Program Files\OnlineVault\OVTray.exe [371808 2013-04-25] (Crawler.com) AppInit_DLLs: c:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll => c:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll File Not Found SearchScopes: HKCU - 37C2D4B3A4C246C4AB531B002F2B70C8 URL = http://feed.snapdo.com/?publisher=SnapdoGOblidooYB&dpid=SnapdoGOblidooYB&co=US&userid=efc44dd8-dbb9-4057-a1ee-873cc7753010&searchtype=ds&q={searchTerms}&installDate=13/07/2013 SearchScopes: HKCU - {92BC1B7B-CBA0-4FA5-BA07-341F248B216F} URL = http://search.genieo.com/results.html?v=w3i18W_29&wtag=W3i_IA,206,0_01,DefaultSearch,20140313,20056,GC33,0,3662&q={searchTerms} SearchScopes: HKCU - {C34D15C6-985C-430A-A7D1-5C7FEDEF7EF5} URL = http://search.yahoo.com/search?ei=utf-8&fr=befds&p={searchTerms}&type=ieds-3.4-1310 Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION S1 cxbemici; \??\C:\Windows\system32\drivers\cxbemici.sys [X] S1 eucdzsex; \??\C:\Windows\system32\drivers\eucdzsex.sys [X] S1 frqbcnfc; \??\C:\Windows\system32\drivers\frqbcnfc.sys [X] S1 jnvyfill; \??\C:\Windows\system32\drivers\jnvyfill.sys [X] S1 jwbjcity; \??\C:\Windows\system32\drivers\jwbjcity.sys [X] S1 kpuwpmzq; \??\C:\Windows\system32\drivers\kpuwpmzq.sys [X] Task: {C4532618-8989-414C-B13A-D67B759F321A} - \BrowserSafeguard No Task File <==== ATTENTION Task: {E8C33241-FC08-43F8-888F-08830DCC1A68} - System32\Tasks\SuperFastPC_AutorunOnStartup => C:\Program Files\System Optimizer Pro\SystemOptimizerPro.exe <==== ATTENTION HKU\S-1-5-21-3828271432-1276946257-3167695644-1000\Software\Classes\exefile: "%1" %* <===== ATTENTION! C:\Program Files\System Optimizer Pro C:\Windows\system32\drivers\cxbemici.sys C:\Windows\system32\drivers\eucdzsex.sys C:\Windows\system32\drivers\frqbcnfc.sy C:\Windows\system32\drivers\jnvyfill.sys C:\Windows\system32\drivers\jwbjcity.sys C:\Windows\system32\drivers\kpuwpmzq.sys C:\Users\annmi2boyz\acrobat.exe C:\Users\annmi2boyz\xobglu16.dll EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

FINALLY

Run a fresh FRST scan and include the additions

Cant get rid of the “WEB BAR” at the top of the page. :-\

Logs attached

Which browser is this on ? Could you run a fresh FRST scan please

Its a webbar by: getwebbar.com

using mozilla but this bar lets you pick all available browsers and has quick links to social media etc…tried to delete but got an error.

Also there are a handful of icons in the uninstall program spot in the control panel that wont go away…

see attached

OK found it, this is a new one to remember :slight_smile:

Does windows offer to remove those entries ? If not then I would suggest using Revo Uninstaller, that will clear them

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

S2 wbsvc; C:\Program Files\WebBar\wbsvc.exe [38384 2014-04-04] (Web Bar Media) 2014-09-07 11:08 - 2014-05-13 18:20 - 00000000 ____D () C:\Users\annmi2boyz\AppData\Local\WebBar Task: {3BCDF251-CA5C-4045-A1FC-8FCEF9FBDC93} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages Task: {81ACBDC9-F7CB-4328-874D-1E6410380199} - System32\Tasks\SLOW-PCfighter-annmi2boyz-Startup => C:\Program Files\Fighters\SLOW-PCfighter\SLOW-PCfighter.exe Task: {A3821F28-742B-498D-950C-BF601BDD0BA5} - System32\Tasks\WebBarUpdateTask => C:\Program Files\WebBar\wbsvc.exe [2014-04-04] (Web Bar Media) Task: {C61D60C3-8042-437E-8477-610FC12E3047} - System32\Tasks\SLOW-PCfighter-annmi2boyz-Notification => C:\Program Files\Fighters\SLOW-PCfighter\Sync.exe Task: {D5461496-9E20-4121-BE94-22022EDE7AD0} - System32\Tasks\WebBarLaunchTask => C:\Program Files\WebBar\wbsvc.exe [2014-04-04] (Web Bar Media) Task: C:\Windows\Tasks\SLOW-PCfighter-annmi2boyz-Notification.job => C:\Program Files\Fighters\SLOW-PCfighter\Sync.exe Task: C:\Windows\Tasks\SLOW-PCfighter-annmi2boyz-Startup.job => C:\Program Files\Fighters\SLOW-PCfighter\SLOW-PCfighter.exe C:\Users\annmi2boyz\AppData\Local\Temp\isdkn6LWqwRa C:\Program Files\WebBar CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

yeah webbar now gone after I ran your fix and cleaned up the last bits with revo.

Question…what is the “network magic folders” icon on the desk top. I can only open or explore it? Is that a vista thing?

log attached

Network magic is part of Cisco and is legitimate (assuming that the owner knows about it :slight_smile: ) http://store.linksys.com/Cisco-Software_stcVVcatId553232VVviewcat.htm

How is the computer now ?

all seems ok. I am trying to cleanup some of those icons with revo…

I will let it go for a day and report back any issues.

Cleanup time??

Yep why not, run this when you are happy

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Click Start then Run.
On Windows7 or Vista you may use Start Search field if Run is not available.
In the box copy/paste the following command:

ComboFix /Uninstall

Note that there is a space between " ComboFix " and " /Uninstall " .

Then click OK (or press Enter ).
Wait for the uninstall process to complete.

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:

Thank you as always for your help. If I have any further issues, Ill let you know. ;D

My pleasure :slight_smile: