Before, Excuse me for my language, i am french and i’m not very good in english
OS : Windows XP home SP3
I have a computer with infection by rogue, after cleaning, I install aVast 5, during installation is good, but just before the “a” appear at the taskbar, I have a bleue scrren of the dead
After rebbot, the bsod appear at the end of boot (before the desktop of windows)
In safe mode, is ok, i use the avast cleaner, and the computer is ok
OK, your computer was infected in the first place and I’m not sure it’s really clean now. It seems to work when Avast isn’t installed (from what you say), so try running MalwareByte http://www.malwarebytes.org/ first and tell us what it found etc…
If your problems persist I would also suggest to: repair the installation (from Control Panel), alternatively, uninstall, run aswclear.exe and reinstall. If you still experience BSODs then send us the crash dump files (usually c:\windows\minidump*.dmp)
open this: ftp://ftp.avast.com/incoming/[b] in Internet Explorer 8[/b] >>> then from the “page” menu, click on “ouvrir site ftp dans Windows Explorer” >>> the drag and drop the dump file into the newly opened window.
ps: compress the dump file before sending it (it’s better to password the archive and send the password separately to an Avast developer like vlk@avast.com, also give him a link to this thread here).
It’s better to send a “kernel” dump file if you got one >>> memory.dump in Windows folder. But if you only got a minidump you don’t need to compress it.