[u]Hello everyone,
My computer suddenly crashed, and I had this BOSD. After going through the internet I installed Who crashed. Anfd here’s what I got :[/u]
Crash dumps are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Sat 22/02/2020 23:06:49 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\022220-12546-01.dmp
This was probably caused by the following module: aswstm.sys (0xFFFFF806236E0CEE)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF806236E0CEE, 0xFFFFC80C7AE68338, 0xFFFFC80C7AE67B80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\aswstm.sys
product: Avast Antivirus
company: AVAST Software
description: Stream Filter
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswstm.sys (Stream Filter, AVAST Software).
Google query: aswstm.sys AVAST Software SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Tue 21/01/2020 16:20:25 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012120-15203-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0)
Bugcheck code: 0x154 (0xFFFFCE02FAD7A000, 0xFFFF938A28984F00, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 07/01/2020 17:42:43 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\010720-9765-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0)
Bugcheck code: 0x12B (0xFFFFFFFFC00002C4, 0x68B, 0x24483B00760, 0xFFFFCB8181191000)
Error: FAULTY_HARDWARE_CORRUPTED_PAGE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a single-bit error was found in this page. This is a hardware memory error.
This is likely to be caused by a hardware problem. This error suggests a case of memory corruption because of a hardware problem. It is suggested you do a test on your RAM modules (memory test) and make sure your system is not getting overheated. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 29/12/2019 00:22:29 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\122919-12703-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0)
Bugcheck code: 0x1A (0x6000, 0xFFFFB30E731065B0, 0xFFFFFFFFC0000225, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 20/12/2019 18:27:45 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\122019-12093-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0)
Bugcheck code: 0x154 (0xFFFFD80C7D656000, 0xFFFFE98FECB61F00, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Conclusion
5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
aswstm.sys (Stream Filter, AVAST Software)
[u]So I searched again for the error and stumbled on the AVAST forums where I found similar topics. So I installed “Avast Support System” as indicated on this page " https://support.avast.com/article/33/".
I followed the instructions. My first trial was met with an error "Impossible de générer le fichier. Error 12002 (Translated in english : Impossible to generate the file) , and I tried again a second time and a third time. And still the “error 12002” kept on showing up.
So I’m at loss now. I dont want the BSOD to appear frequently due to AVAST or any other program. I’m in the middle of doing my thesis and fortunatly I save my work and the important internet sites every half an hour (as you can see a lot of crash already happened on my PC, so I’m more cautious now), but it’s very frustrating. [/u]
Thanks in advance for your help