Take a look at http://forum.avast.com/index.php?topic=81808.0

Of course I don’t really know if it is the same problem, so …

It would be useful to follow the same instructions from that topic, upload a zip with a unique name (username-date-1.zip or similar), including the dump and a text file with user name and a mention of this, your topic ( topic=82312.0 ).

Then come back to this, your topic, and post the complete name of the zip. If you don’t post here the name of the zip, then the zip won’t be checked by anyone.