dear avast team,
i’m using avast for a few years now. great av product!
today, it crashed for the first time
info:
win7 x64 sp1 with all updates
mbam pro (resident shield on) side-by-side with avast
avast free (with filesystem, web, script and behavior shield)
if helpful - it crashed a few seconds after the green ‘virus db
updated’ info window slided in. as a sideeffect of the crash i
cannot update the signature db anymore (it says its up-to-date
but displays a message that a new one is available)
another observation - the win7 action center says that avast is not active
(anymore) ???
i uploaded the minidump “av_user.dmp.051411.zip” to your ftp.
what an irony that this was the first ever avast bsod for me after your
changelog “solved a problem in aswSP.sys that could lead to a system crash” for build 1125
i hope you guys can fix this prob soon!