Avast Community

BSOD: AVAST FREE 12.3.2280 Build 2.3.3154

Avast Free Antivirus / Premium Security

system August 22, 2016, 5:29pm 1

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Dump File : 082216-23805-01.dmp
Crash Time : 8/22/2016 12:35:03 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005 Parameter 2 : fffff880`0446fbde
Parameter 3 : fffff880`03bf8540 Parameter 4 : 00000000`00000000
Caused By Driver : aswSnx.sys
Caused By Address : aswSnx.sys+5dbde
File Description : avast! Virtualization Driver
Product Name : Avast Antivirus
Company : AVAST Software
File Version : 12.3.3154.0
Processor : x64
Crash Address : ntoskrnl.exe+6f400
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082216-23805-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 407,920
Dump File Time : 8/22/2016 12:37:10 PM

Thanks, Donald

Rednose August 22, 2016, 10:21pm 2

Hi Donald

Please follow this procedure : https://www.avast.com/en-eu/faq.php?article=AVKB33#

In step 6/7 select : Options - Full dumps - OK.
Don’t submit a ticket, but post the Support Package File ID in your next reply.

Greetz, Red.

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