BSOD caused by aswvmm.sys (aswVmm+0x140F8)

system · 2017-06-30T17:47:37.000Z

Hi,

lately my laptop has been crashing quite allot.
When I read the dump files with the program ‘whocrashed’,
I see that aswvmm.sys (aswVmm+0x140F8) is responsible of the crashes.

Here is the crash report readout:

On Fri 30/06/2017 16:20:34 your computer crashed crash dump file: C:\WINDOWS\Minidump\063017-6171-01.dmp This was probably caused by the following module: aswvmm.sys (aswVmm+0x140F8) Bugcheck code: 0x667 (0xFFFFFFFFC000020D, 0x80000021, 0x0, 0x0) Error: CUSTOM_ERROR file path: C:\WINDOWS\system32\drivers\aswvmm.sys product: Avast Antivirus company: AVAST Software description: Avast VM Monitor A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswvmm.sys (Avast VM Monitor, AVAST Software). Google query: AVAST Software CUSTOM_ERROR

my hardware:

OS Name Microsoft Windows 10 Home Version 10.0.15063 Build 15063 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-****** System Manufacturer Acer System Model Aspire V3-772 System Type x64-based PC System SKU Aspire V3-772_0781_1.13 Processor Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date Insyde Corp. V1.13, 11/10/2013 SMBIOS Version 2.7 Embedded Controller Version 0.00 BIOS Mode UEFI BaseBoard Manufacturer Acer BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Mobile

can somebody help me to find a solution?

Thank you,
Simon

PS: the verification letters are quite hard to read :o

Eddy · 2017-06-30T18:07:40.000Z

What exact version of avast ?
Any other security (related) software installed ? (or was there)

system · 2017-06-30T18:59:15.000Z

Eddy post:2:

What exact version of avast ?
Any other security (related) software installed ? (or was there)

Hi Eddy,

the current version is 17.5.2302 (build 17.5.3559.0).
I have no other security or similar software running.
CCleaner and Malwarebytes Anti-Malware version 2.2.1.1043 are installed for a full cleanup
Do you think this causes the crash?

regards,
Simon

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