system
7
No other AVs. Both PCs were reformatted last June and Avast 5/6 are the only AVs they’ve ever had. MBAM and SAS are both the free on demand versions. I forgot to mention that I ran a full MBAM scan that came up clean.
Unchecking the Behavior Shield options had no effect
I spent much of the day trying everything I could think of. I uninstalled Acronis True Image and Prevx, disabled all startup processes, and stopped and set to manual all of the likely problematic services that the two PCs have in common. Nothing helped.
Finally, I restored everything except Acronis back to the way they were.
One positive: I’ve became extremely skilled at installing, uninstalling, and running the uninstall tool. There must be worth something.
At this point, I’ll just have to hope that the Avast wizards find something in the memory dump. If the problem persists in the final release I’ll probably start rebuilding the desktop in the hope of identifying the conflict. That’s a daunting prospect.
Thanks for your help, as always.