BSOD pointant vers aswbidsdrivera.sys

Avast Free Antivirus / Premium Security
1

Since the last update of Windows 10 I keep having crash (BSOD). Analysis of the dump file (with Whocrashed) points to aswbidsdrivera.sys
I have uninstalled Avast IS, checked all updates and not a crash for 36 h
I reinstalled it (latest version online) and 3h later same problem.
Thank you for your help.

2

Non-english zone >> https://forum.avast.com/index.php?board=21.0

3

Switched to english. Looking forward to your help

4

When you uninstalled Avast did you use the removal tool ???

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

5

Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle

6

Thanks for the help, so far so good…

7

You’re welcome.

8

Acually it has restarted (4 crashes in the last 90 minutes). I have removed and reinstalled Avast IS twice followin the precise instructions. I am still getting crashes caused by aswbidsdrivera.sys (IDS Application Activity Monitor Driver., AVAST Software s.r.o.)
Any help is welcome

9

See Reply #4.

10

Thanks but the link points to a 404 error page! Any other link?

11

Hmmm, the link still works for me…
Anyway, as the FAQ got reworked, try: https://support.avast.com/article/33/

12

The FAQ page works, but downloading the support tool sends to a 404 page. I have tried using 2 browsers, no luck. Thanks

13

Support-Tool: http://utils.support.tools.avast.com/tools/support/utils/avastsupport.exe

14

Thanks, the link works. I have sent the info to support, hope they will be able to help.

15

You’re welcome.

16

Sorry to ask but what happens once you send the support file? I did not get contacted and do not find a support page where to use my ticket number…
Thanks

17

Did you submit a ticket…?

Edit: You could try the latest beta: https://forum.avast.com/index.php?board=15

18

hello,

same for me ,
After Upgrading to windows 10 some problems arise

Going through enduring winding way , of windows freezes , windows losses drive access I updated to signed drivers and Windows 10 became stable
.
Still, seems stable , connect to infrastructure , states “connected to the internet” but no IP address or IP information at all! , and connection status for IPV4/IPV6 states “Not Connected”

So, I followed tips about disabling driver signature (bcdedit & F8>F7 at https://social.technet.microsoft.com/Forums/windows/en-US/9b6eee60-855d-47cc-9927-acae3fb6f971/permanently-disable-driver-signature-enforcement-on-win-7-x64?forum=w7itprohardware ), followed a tip for driver verifier ( https://samsclass.info/335/335_S09.shtml#projects )that shows problem with NDIS.SYS, but the problem was actually anodlwfx.sys that appears as “ANOD Network Security Filter Driver”.

Once disabled, I have stable connection as I LogOn to windows.

So now logged on to the Forum to try and Post a question abut AVASt drivers signatures to support.

I hope this helped you also in your quest.

I will apreciate your help relaying this message to support personal, or explaning me HowTo

Thanks,

19

Contact support: https://support.avast.com/contact

20

Hi, unfortunately the beta version so far causes the same issues. I have opened a ticket with support, but have not had any news from them so far. Any suggestions? Thanks