BSOD

Viruses and worms
1

Please help me. My PC restart everytime and i think its because of avast
if its not pls help me what really is causing the problem

2

Give me some more info please.Write the name of the driver(or whatever) causes that problem.If u can’t just take a picture of the bsod and upload it here.
Regards

3

its says its about a memory. but wait ill wait for the next restart and tell you what is the name of the error

4

it says that Driver_IRQL_Not_LEss_Or_Equal ??? ???
pls help me

5

Follow instructions here and post the otl log http://forum.avast.com/index.php?topic=53253.0

6

Please go to PROFILE then Modify Profile then Forum Profile Information then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.

7

You have to tell us details about your system. :wink:
asyn

8

Xp Professional,5.1.2600 Service pack 3 build 2600. x86based pc.~1607Mhz. RAM 1gb,VMemory 2gb.
AMD Sempron™Processor
2600+
1.61 GHz,960mb of RAM

sorry if thats all i know about my system

9

Ok.
Also please add more info about: Driver_IRQL_Not_LEss_Or_Equal
There must be more info displayed…
asyn

10

here are the logfiles from OTL

11

"A problem has been detected and windows has been shut down to prevent damage to your computer.
DRIVER_IRQL_NOT_LESS_OR_EQUAL
If this is the first time youve seen this stop error screen,restart your computer.If these screen appears again follow these steps:
Check to make sure any new hardware or software is properly installed.If this is a new installation ask your hardware or software manufacturer for any windows updates yu might need.
IF problem continue, disable or remove any newly installed hardware or software.Disable BIOS memory option such as caching or shadowing. If you need to use safe mode to remove or disable components, restart yourcoputer, press f8 select advanced startup options. and then select safe mode.
Technical Information:
*** STOP: 0x000000D1 (0xF78A700,0x000000FF,0x00000000,0x7c90E514)

Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator for further assistance"

thats all

12

I send essexboy pm,now just wait,he will take a look at your logs.

13

ok ty/ ill wait 4 it

14

Ok, I leave this to essexboy then. :wink:
Good luck,
asyn

15

i hope this would be fix ASAP :frowning:

16

Deleted - my mistake. :-[

17

The main error from what I can see is that a programme is trying to write to a restricted area of the registry/memory. From MS

The system attempted to access pageable memory using a kernel process IRQL that was too high. Drivers that have used improper addresses typically cause this error.
So it could any of a number of drivers on your system. Which ones have you recently updated ?

As an initial start download a fresh copy of Avast, uninstall Avast, then run ASWClear http://www.avast.com/uninstall-utility

Reboot and see if the BSOD re-appears, if not reinstall Avast. If it does before you reinstall then it is another driver causing the problem

18

thanks for the help guys.
we\ve just buy a new cpu now coz
the old has too many problem and its one of the most cheap PC.
thanks to all and thank GOD!!

19

You’re welcome…! :slight_smile:
asyn