Business Protection, NOT Business Protection Plus ?!?

Avast Business Avast Endpoint Protection
1

If I go into Admin → Subscription, it shows my subscription as active but lists it as “Avast Business Protection Client”.

I assume that if I had the Plus version, it would show plus at the end?

Next question, is why have I not got the plus version?!?!

I need MS Exchange protection with SPAM filtering etc and as I am paying a subscription for updates etc, I do not understand why I havent got it ? (Originally purchased Avast! SBS Suite)

Thanks, Mark

2

sounds like the same issue that RickD has
http://forum.avast.com/index.php?topic=83216.0

I bet you have to talk to your reseller again unless you purchased it directly then you need to get in contact with sales (at) avast.com

3

I have EXACT the same problem (icon shortcut showing the +, text in console not) clinets are not the plus version.

call still open with avast support

4

My reseller has advised me I need a new key - still waiting for it :frowning: …

5

I suggest to keep bothering the reseller.

If he doesnt deliver at latest this coming friday before 12 in the afternoon (im in a nice mood today) then send a final request for it on friday with with a deadline of 4pm the same day.
If the reseller didnt deliver before 4pm then send him a final notification that you are going to take up contact with avast sales directly, notifying them of the lack of help from him (the reseller).

ps: the person responsible for delivery advising somethign but not delivering… just sounds wack to me :smiley:

edit:
IF this new key still doesnt work properly, then its a bug in avast…

6

My avast support guy confirmed it is a known issues, hé’s looking for a solution

7

I got the new key and all is good :slight_smile:

8

Can you compare the key with the previous one please ?

I just got a new key but with the same effect; the key is almost the same, only the checksum lines at the bottom differ. Thanx in advance …

9

Solved by receiving a new key !