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I should have clarified that the 2nd problem was on a different pc. Thanks. I also wanted to add the OTS scan log for the bv:malware-gen issue. Avast cannot remove the malware and only option is to move the file to chest. Also shows up on Panda scan. I have tried following the instruction per site but problem persists and now the panda scan shows 8 files infected that avast and malwares program did not detect. So the panda scan showed the BV:malware-gen as a trojan Deldir.A and also found W32/Xor-encoded.A . Any ideas? I am trying to help out my younger sister who is about to get an earful for deciding to run the antivirus scan after waiting more than a month without one. I have spent the weekend updating her anti-virus programs, installing malwares and anything else that I can think of while trying to get rid of this malware with no luck. Again if somebody can point out what else I can do to get rid of this as Avast won’t repair it and I am afraid to delete.