C:\Windows\Installer\...\0000000004.@

system · July 22, 2012, 9:20pm

Hi,
from 2 days, I receive the strange message attached, from avast. Anyone knows something that virus/worm?
What can I do?

Pondus · July 22, 2012, 10:26pm

follow this guide and attach (not copy and paste) logs from Malwarebytes / OTL / aswMBR
http://forum.avast.com/index.php?topic=53253.0

when done a malware remover will be notified: It may take sveral hours before one arrive so be patient

system · July 23, 2012, 5:36pm

This are my log but when I start aswMBR the program block. WHY?

I attached: malwarebytes log, otl log and the aswmbr log before it block.
Now?

system · July 23, 2012, 5:37pm

and the other for malwarebytes

essexboy · July 23, 2012, 5:44pm

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

THEN

Please download the following tool

Run the tool, click Scan and post the log (Result.txt) it makes.

Announcements