C:\WINDOWS\system32\otmspr.exe

Hey guys!!!
I have this malware and avast detects it fine but i can’t get rid of it. It is activated and pop-ups are annoying. I was advised to move it to the chest. i did but when that did not work i deleted it. this did not work either. What should i do??? Thanx.
C:\WINDOWS\system32\otmspr.exe

Why can’t it get rid of it, what errors are displayed ?

If you have XP, vista32bit or Win2k, you could enable a boot time scan. Right click the avast icon, select Start avast! Antivirus, a memory scan will take place followed by the opening of the Simple User Interface, Menu, ‘Schedule boot-time scan…’ Or see http://www.digitalred.com/avast-boot-time.php.

Or are you saying it keeps coming back ?

If it keeps coming back, there is likely to be an undetected or hidden element to the infection that restores or downloads the file again. What is your firewall ?

If you haven’t already got this software (freeware), download, install, update and run it, preferably in safe mode and report the findings (it should product a log file).

  1. SUPERantispyware On-Demand only in free version.
  2. MalwareBytes Anti-Malware, On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe, right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later.