C:\Windows\System32\svchost.exe - URL:Mal

Hi,
When logging onto my computer, Avast shows a pop up message saying that it has blocked a harmful webpage (http://anythicago.com/3434/IncludeSystem_142677541135645.dll), also simplesmartscan, optiguardzip, alwaysisobar. (I attached a screenshot of the alert, FRST.txt and addition.txt)

I appreciate your help.

Thank you!

Could you let me know if this stops it

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION 2015-06-05 14:15 - 2015-06-05 20:15 - 00000000 ____D C:\ProgramData\{2ab3f274-81c1-290f-2ab3-3f27481cc9d2} Task: {03F39330-4EA4-4F34-B4E2-DBE9679E3018} - \EPUpdater No Task File <==== ATTENTION Task: {B5BC24E7-30B3-46D1-8221-DD3CD1D69980} - \Buenosearch No Task File <==== ATTENTION AlternateDataStreams: C:\Users\LEDM\AppData\Local\bzlNBvnEeAEAk:K96AOmkUN1wx1EcbV4yTOE33 EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

Hi!

Thanks for your help.

I followed all the steps and attached the files.

I’ll have the machine working and see if the issue was solved.

Thanks again!

Hi!

Everything works fine now. I really appreciate your help.

Thanks a lot!

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:

Hi!

Done!

Thank you very much!

My pleasure :slight_smile:

Hi!

I guess my PC is infected again.

URL: connect://178.255.83.1:80
Infección: URL:Mal
Proceso: C:\Windows\System32\CompatTel\wicainventory.exe

It started to happen yesterday.

Regards

:slight_smile:

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Select additions at the bottom
[*]Press Scan button.

https://dl.dropboxusercontent.com/u/73555776/frst.JPG

[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please attach both logs generated.

Monitoring… (out of interest).

Hello!

I’m sorry, I was off.

I’ve attached the files.

Thank you!

Have you ever had any comodo products u=installed on this computer ?

http://forums.comodo.com/install-setup-configuration-help-cis-b137.0/-t101981.0.html

Yes, it is installed on my computer (I don’t know why and I don’t know what for)

What is it that is installed ?

I don’t know. It seems to be a web browser like Chrome but I’m not using it; just found a folder in my computer with that name.

Any solution for this?

Yes uninstall that comodo product

How? I don’t see it in the list of programs (Control Panel)

Could you give me the file path for it and I will use FRST

I destroyed the whole folder