Can anyone help me? D:

system · 2013-12-14T22:29:10.000Z

Everything seems normal now as always but after my PC restarted a random map named with japanese symbols (maybe because i set the language so I could read some foreign programs normally) And I’m pretty sure it wasn’t there before. (untitled picture shows it) And those folders on the picture have nothing inside at all… (33 folders, 0 bytes)

TwinHeadedEagle · 2013-12-14T23:21:50.000Z

I think it is related to FRST, we’ll clean that tool…

You can delete that strange simbols folder

Final check:

Please download aswMBR and save it to your desktop.

Double click aswMBR.exe to start the tool.

[*]Select Yes if prompted to download the Avast database.
[*]Click Scan
[*]Upon completion of the scan ( Scan finished successfully ) click Save log and save it to your desktop, and post that log in your next reply for review.
Note: do NOT attempt any Fix yet.

system · 2013-12-15T07:07:28.000Z

In the middle of the scan it stops working (it freezes).
I tried that thrice already and it still happens.đ

Everything seems okay…
until service scanning appears
and scanning: service windefend c:\program files [long gap] sys

and then it freezes

Pondus · 2013-12-15T08:29:55.000Z

have you tried to run it from safe mode…

system · 2013-12-15T08:38:51.000Z

It still stops in the middle

TwinHeadedEagle · 2013-12-15T08:47:00.000Z

Please download GMER, AntiRootkit tool from the link below and save it to your Desktop:

Gmer download link
Note: file will be random named

Double-clicking to run GMER.

[*]Wait for initial scan to finish - if there is any query, click No;
[*]Click Scan button and wait until the full scan is complete;
[*]Click Save … - save the report to the Desktop (named Gmer );

Attach here Gmer logreports.

system · 2013-12-15T09:11:17.000Z

Log attached.

TwinHeadedEagle · 2013-12-15T09:13:46.000Z

PC is clean

How are the things now?

system · 2013-12-15T09:15:23.000Z

Well… for now everything works normally. Nothing suspicious.

system · 2013-12-15T09:22:21.000Z

I don’t know if it’s skype or virus’s fault. Skype doesn’t work. It says that i’m already logged in but i’m not.

TwinHeadedEagle · 2013-12-15T09:24:57.000Z

Uninstall it, and reinstall again. Tell me the situation after that…

system · 2013-12-15T10:03:17.000Z

Still cannot login…

system · 2013-12-15T10:11:09.000Z

Also I was thinking. Would reinstalling windows or factory reset fix anything?

TwinHeadedEagle · 2013-12-15T11:23:23.000Z

grotos post:29:

Also I was thinking. Would reinstalling windows or factory reset fix anything?

Why would you do it for one single program. We will do our best to fix Skype

Please download TFC by OldTimer to your desktop

[*]Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
[*]It will close all programs when run, so make sure you have saved all your work before you begin.
[*]Click the Start button to begin the process. Depending on how often you clean temp
files, execution time should be anywhere from a few seconds to a minute
or two. Let it run uninterrupted to completion.
[*]Once it’s finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

system · 2013-12-15T11:50:14.000Z

For first few minutes is worked for me. Then I tried to close and open skype and same problem is here again.
I checked in Task Manager the processes and it showed multiple skype processes and end task command couldn’t close it.

Even worse… I was looking through control panel and noticed that window defender cannot be opened. “This app has bet turned off and isn’t monitoring your computer.”

TwinHeadedEagle · 2013-12-15T13:08:23.000Z

Please download ComboFix by sUBs from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.

Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
If you are unsure how to do this please read this or this Instruction.

Instructions how to disable avast:

[*]Right click on the avast! system tray icon (
http://www.mcshield.net/pg/images/avast5.png
) in the lower right corner of the screen and scroll up to avast! shield controls;
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.

Note: Do not forget to turn back on this option after the cleaning by choosing avast! shield controls > Enable all shield options.

Run ComboFix. Click on I Agree!

ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.

When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.

system · 2013-12-15T13:34:25.000Z

Log attached-

TwinHeadedEagle · 2013-12-15T14:45:38.000Z

PC is malware clean, any update on Skype?

avastuser3796 · 2013-12-15T14:56:38.000Z

Skype has issues sometimes. I’ve run into login issues with it. Just time and patience can fix it.

With Twins help. Try adding it to the exclusions of your Anti-Virus program.

system · 2013-12-15T16:12:48.000Z

Skype is still buggy and windows defender still somehow doesn’t work.

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