Can anyone report me on Ticket ID: 168247

I put an order for Avast internet security and Avast Clean Up. In my first attempt i ordered them but the interface asked me to resubmit the order (with a phrase this process is like restarting the computer once again).I placed the order again.

But Now I have two orders of the same product with 2 payments.
The order ids are 14820832362 and 14820649962.
I am hopefully using order id 14820832362 with customer id 117806890.
I want to cancel the order that I am not using and get the refund.

Could you please process this as soon as possible?

Reported to Moroni, wait for his reply.