system
1
Our cable co. lost internet and since it came back online my computer says I am missing msi.dll and a lot of the .dll items plus I get specified module cannot be found. I can still get on the internet, I still have Avast, my photo editing program and a couple others. I know I have the 1 yr total support but I’m not sure on which computer. I have no quick connect on any of my computers and I was on the phone on hold for 20 minutes and gave up
Eddy
2
For a start run: sfc /scannow
system
3
It won’t let me in as administrator
Eddy
4
Did you enable the real admin account ?
system
5
I can’t C&P or use the snipping tool but it says Windows cannot find ‘C\Windows\System32\cmd.exe’ Make sure you have typed correctly and try again. I get this when I try to open any program or I can’t open a link in the control panel
system
6
I’m not sure what you mean by the real Admin account. I’m the only user of this computer. Everything I’ve learned about my computers I have done by trial and error. I think I’m too old for all this
system
7
I finally got into at least check run as administrator and I still got the same message-the program can’t be found
Eddy
8
Time to perform either a repair installation or a factory reset.
system
9
well, I have no idea how to do either of those
system
10
Well after googling how to do a factory reset, I need a password. My computer doesn’t have one
Eddy
11
There is no need for a password with a factory reset.
If it is a brand system lookup how to do it on the manufacturers website.
If it not a brand system, use the cd/dvd that came with it or follow the instructions from the reseller.
system
12
Well, thanks for the help so far. Dell says I need my password and even going in with F8 to repair the computer, I need a password. I could get it if I could open any links in the accessories or control panel. I can’t even open the link to do a backup or restore setting
Eddy
13
